Nashoba Valley Regional Dispatch District

Mission Statement

It is the mission of the Nashoba Valley Regional Dispatch District to provide all Public Safety field personnel with professional communications services with an emphasis placed on safety, accuracy and cooperation. We are committed to answering all 9-1-1 and non-emergency calls for service with professionalism, integrity and compassion while dispatching police, fire and emergency medical services with the utmost efficiency. Customer service is essential to our success, our professional and highly trained staff, will treat every citizen with empathy and respect that they so deserve.

Recent News

  • Administrative Board Meeting
    Nashoba Valley Regional Dispatch Administrative Board Meeting Wednesday, September 13, 2017 9:30 a.m. 33 Andrews Parkway Devens, MA Agenda 1. Call meeting to order 2. Approve minutes of prior meeting(s). 3. Ratification of interview committee’s vote to hire M. Ross Klun and to proceed with contract negotiations. 4. Discussion on contract negotiation procedure 5. Update from the Chairman. 6. Update on Townsend incorporation into NVRDD. 7. Operations Issues update. 8. Other business. 9. Set date for next regularly scheduled meeting. 10. Executive Session, MGL Chapter 30A, Reason #3 To discuss the strategy with respect to contract negotiations with non-union personnel (Dispatch Director position) 11. Adjourn Town Clerks: Please post for Harvard, Lancaster, Bolton, Berlin, Lunenburg, and Townsend Kathryn O’Connor: Please post for Devens

    Submitted: September 11, 2017 at 08:12 AM


  • Notice of Meeting
    Nashoba Valley Regional Dispatch Administrative Board Meeting Tuesday, September 5, 2017 10:00 a.m. Vicksburg Conference Room 33 Andrews Parkway Devens, MA Agenda 1. Interviews for Director position 2. Adjourn Town Clerks: Please post for Harvard, Lancaster, Bolton, Berlin, Lunenburg, and Townsend Kathryn O’Connor: Please post for Devens

    Submitted: August 31, 2017 at 09:46 AM


  • Notice of Meeting
    Nashoba Valley Regional Dispatch Director Candidate Preliminary Interviews Wednesday, August 30, 2017 9:30 a.m. 33 Andrews Parkway Devens, MA Agenda 1. Call meeting to order 2. Approve minutes of prior meeting(s). 3. Update from the Chairman. 4. Update from Deputy Director. 5. Update on Townsend incorporation into NVRDD. 6. Operations Issues update. 7. Discuss and act on request to be E911 back-up to Shirley. 8. Confirm date, process and who will be involved in final interview process for the new NVRDD Director. 9. Other business. 10. Set date for next regularly scheduled meeting. 11. Adjourn Please forward to your Town Clerks and have this posted for Harvard, Lancaster, Bolton, Berlin, Lunenburg, and Townsend Kathryn O’Connor: Please post for Devens

    Submitted: August 25, 2017 at 03:20 PM


  • Resident CNE Sign-up

    The secure, customized Community Notification Enrollment (CNE) page allows residents and businesses to add or update their contact information to ensure they will be included when a message is sent - unlisted numbers, mobile numbers, TTD/TTY requirements can all be entered.

    Resident CNE Sign-up Link

    Submitted: December 01, 2016 at 03:18 PM


  • Job Posting

    The NVRDD is currently seeking applicants to fill a full time dispatcher position.

    For full job description, click on the 'Employment' tab above.

    Submitted: November 10, 2016 at 11:52 AM


  • Berlin to Join NVRECC

    The Berlin Board of Selectmen unanimously voted on August 3rd to start the process of joining the Nashoba Valley RECC.

    We are excited to have Berlin join us and looking forward to the road ahead!

    Submitted: August 07, 2015 at 11:58 PM


  • Child Car Safety Seat Installations

    The NVRECC is pleased to offer Child Car Safety Seat Installations and Inspections.

    Our Nationally Certified Car Seat Technicians will put their knowledge to work by conducting free child safety seat checks; whereupon parents and caregivers will receive hands-on assistance for proper use of child restraint systems and safety belts.

    For more information, or to schedule an install or inspection, call Dispatcher Janet James at (978)772-1999 ext. 146 or click the Child Safety Seats tab above.

    Submitted: February 03, 2015 at 02:00 PM