Nashoba Valley Regional Dispatch District

Mission Statement

It is the mission of the Nashoba Valley Regional Dispatch District to provide all Public Safety field personnel with professional communications services with an emphasis placed on safety, accuracy and cooperation. We are committed to answering all 9-1-1 and non-emergency calls for service with professionalism, integrity and compassion while dispatching police, fire and emergency medical services with the utmost efficiency. Customer service is essential to our success, our professional and highly trained staff, will treat every citizen with empathy and respect that they so deserve.

Recent News

  • NVRECC CPR Save in Townsend MA

    On August 31, 2018, NVRECC received a 9-1-1 call for an adult male, initially found seizing, who became unresponsive and was not breathing. NVRECC dispatched Townsend Fire-EMS and Police. Our dispatcher instructed the caller to begin CPR and then guided them over the telephone until Townsend first responders arrived on the scene. Through the combined team effort of NVRECC, Townsend Fire-EMS, and Townsend Police the patient was resuscitated, survived, and is doing well!

    Submitted: September 14, 2018


  • NVRECC CPR Save in Berlin MA

    On December 10, 2017, NVRECC received a 9-1-1 call for an adult male found unconscious and not breathing. Upon receiving the call, NVRECC started Berlin Ambulance, Berlin Police, and a paramedic unit. The dispatcher skillfully guided the caller through bystander CPR over the telephone until first responders arrived on the scene. Through the combined efforts of NVRECC, Berlin EMS, Berlin Police, and paramedics the patient survived and is doing well!

    Submitted: December 15, 2017


  • Resident CNE Sign-up

    The secure, customized Community Notification Enrollment (CNE) page allows residents and businesses to add or update their contact information to ensure they will be included when a message is sent - unlisted numbers, mobile numbers, TTD/TTY requirements can all be entered.

    Resident CNE Sign-up Link

    Submitted: December 01, 2016